At 92 Bet, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect when you use the 92 Bet platform, why we collect it, how it is stored and protected, who we share it with, and what rights you have over your own data.
Before reading the full policy, here's the plain-language summary of what matters most about how 92 Bet handles your information.
92 Bet never sells your personal data to third-party marketers or data brokers. Your information is used exclusively to operate your account and comply with legal requirements.
All data transmitted between your device and 92 Bet is encrypted using TLS 1.3. Stored financial data is encrypted at rest. Your passwords are hashed — even our own team cannot read them.
We only collect data that is genuinely needed — to verify your identity, process your transactions, keep your account secure, and meet our legal obligations. Nothing surplus.
You can request a copy of all data we hold on you, ask for corrections, request deletion of non-essential data, and opt out of marketing communications at any time — no questions asked.
We keep account and transaction data for a minimum of 5 years as required by anti-money laundering regulations. Non-essential data is deleted within 30 days of your account closure.
Privacy questions or requests go to support@92bet.io — we respond within 48 hours. You don't need to fill out complex forms or navigate a bureaucratic process to exercise your rights.
These are the concrete measures 92 Bet takes to protect your data — not just policy statements, but real technical and operational practices.
Every connection between your device and 92 Bet uses TLS 1.3 encryption — the same standard used by major international banks. Whether you're on mobile data in Lahore or Wi-Fi in Karachi, your data is encrypted in transit at all times.
Financial data, identity documents, and sensitive account information stored on 92 Bet's servers are encrypted at rest using AES-256. Access to production databases is restricted to a small number of authorised engineers and requires multi-factor authentication.
Identity documents you submit for KYC verification — CNIC, NICOP, passport — are handled by a certified identity verification partner and are never stored on 92 Bet's own servers beyond the verification process. They are not visible to regular support staff.
Promotional emails, SMS notifications, and in-platform messages from 92 Bet are opt-in, not opt-out. You can manage your communication preferences at any time from your account settings, or by contacting support. Unsubscribing takes effect within 24 hours.
92 Bet does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any commercial entity. Your betting history, financial data, and personal details are used only to operate your account and comply with legal obligations.
In the unlikely event of a data security breach affecting your personal information, 92 Bet will notify you directly within 72 hours of becoming aware of the breach — including what data was affected, what steps we are taking, and what actions you should consider.
This Privacy Policy is published by 92 Bet ("92 Bet", "we", "us", "our") and applies to all users ("you", "Player") of the 92 Bet website and platform at 92bet.io. It governs how 92 Bet collects, processes, stores, shares, and protects your personal data in connection with your use of our services — including sports betting, live cricket betting, live casino, card games, roulette, esports betting, and all VIP Club activities.
This policy applies to Pakistani players and is written in plain English. We have deliberately avoided legal jargon wherever possible. If something isn't clear, please contact us at support@92bet.io and we'll explain it in plain terms.
By registering an account on 92 Bet, you confirm that you have read and understood this Privacy Policy. This policy forms part of our overall Terms and Conditions. In the event of any conflict between this policy and the Terms and Conditions on privacy matters, this Privacy Policy takes precedence.
92 Bet collects personal data in the following categories. We do not collect any data beyond what is genuinely necessary for the purposes described in this policy.
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC / NICOP / passport number |
| Contact Data | Pakistani mobile number, email address, city/province |
| Financial Data | Easypaisa/JazzCash number, bank account details (IBFT), card details (masked) |
| Account Data | Username, encrypted password, account balance, transaction history |
| Betting & Gaming Data | Bet history, game sessions, win/loss records, VIP tier activity |
| Technical Data | IP address, device type, browser, operating system, session duration |
| Communications Data | Live chat transcripts, emails, support ticket content |
| KYC Documents | Scanned CNIC / NICOP, proof of address, selfie verification images |
We do not knowingly collect sensitive personal data such as racial origin, political opinions, religious beliefs, biometric data, or health information. If any such data is incidentally disclosed in a communication with our support team, it will not be stored or processed beyond the immediate context of that communication.
Every piece of data 92 Bet collects serves a specific, legitimate purpose. Here is the straightforward explanation:
92 Bet processes your personal data on one or more of the following legal grounds:
We do not use automated decision-making or profiling in a way that produces legal or similarly significant effects on your account without human review. Fraud detection systems may flag accounts for review, but all account-level decisions are reviewed by a human member of the 92 Bet team before any action is taken.
In practice, here is how your data is used on a day-to-day basis at 92 Bet:
92 Bet does not sell your personal data to any third party. We share data only where necessary, with the following categories of trusted partners who are contractually bound to use it only for the purpose for which it is shared:
92 Bet uses cookies and similar tracking technologies on the platform. Here is exactly what we use and why:
92 Bet does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core 92 Bet platform.
92 Bet retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:
| Data Category | Retention Period |
|---|---|
| Account & identity data | Duration of account + 5 years after closure (AML requirement) |
| Transaction & betting records | Duration of account + 5 years after closure |
| KYC documents | Duration of account + 5 years after closure |
| Support communications | 3 years from date of communication |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical / session logs | 90 days (rolling) |
| Non-essential preference data | Deleted within 30 days of account closure |
The 5-year post-closure retention period for account, identity, and transaction data is a legal requirement under anti-money laundering regulations and cannot be waived even upon player request. All other data categories can be deleted on request subject to the timelines above.
As a 92 Bet player, you have the following rights in relation to your personal data. All requests should be submitted to support@92bet.io — we will respond within 48 hours and fulfil the request within 30 days unless legal obligations prevent us.
Request a complete copy of all personal data 92 Bet holds on you, in a readable format.
Request correction of inaccurate or outdated personal information held on your account.
Request deletion of non-essential personal data. Note: legally required data (AML records) cannot be deleted on request.
Request that we restrict processing of your data in specific circumstances — for example, while a correction request is being reviewed.
Request your data in a machine-readable format (JSON or CSV) so you can transfer it to another service if you choose.
Object to processing based on legitimate interest — particularly in relation to marketing or profiling activities.
To exercise any of these rights, email support@92bet.io with the subject line "Data Request — [Your Username]". We will verify your identity before processing any data request to prevent unauthorised access to your information.
92 Bet implements multiple layers of technical and organisational security to protect your personal data:
92 Bet is strictly for adults aged 18 and over. We do not knowingly collect any personal data from individuals under the age of 18. If we become aware that an account has been registered by a person under 18, the account will be immediately suspended, all activity will be voided, and the original deposit will be returned to the payment method used.
If you are a parent or guardian and believe a minor has registered on 92 Bet, please contact us immediately at support@92bet.io. We will investigate and act within 24 hours of receiving your notification. For guidance on protecting young people from online gambling, please visit our Responsible Gaming page.
92 Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. The version number and effective date at the top of this page will always reflect the current version.
For material changes — those that affect your rights or how we use your data in a significant way — we will notify you by email at least 7 days before the changes take effect. For minor updates (such as clarifications, typo corrections, or administrative changes), the policy may be updated without advance notice.
Continued use of 92 Bet after the effective date of any policy update constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you should cease using the platform and request account closure before the changes take effect.
If you have any question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 92 Bet handles your personal information, please reach out through the following channels:
We aim to acknowledge all privacy-related enquiries within 24 hours and provide a substantive response within 5 business days. For formal data subject access requests, fulfillment will be completed within 30 calendar days of identity verification.
Now that you know exactly how 92 Bet protects your privacy, register your account, deposit in PKR via Easypaisa or JazzCash, and experience Pakistan's most transparent online betting platform. Your data stays private. Your winnings are all yours.
All payments processed in PKR · Zero fees from 92 Bet · Your payment method must match your verified identity